Privacy
Fit Fest Birmingham (“Fit Fest,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, purchase tickets, register as a vendor or sponsor, or interact with us online or in person.
By using our website or services, you agree to the practices described in this policy.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Purchase tickets
- Register for pre-sale notifications
- Apply as a vendor or sponsor
- Submit a contact form
- Subscribe to updates
- Participate in promotions or giveaways
This information may include:
- Name
- Email address
- Phone number
- Business name
- Billing and payment information
- Mailing address
- Registration details
- Event participation information
We may also collect limited non-personal data automatically, such as browser type, device type, pages visited, and referral sources.
How We Use Your Information
We use collected information to:
- Process ticket purchases and registrations
- Send ticket confirmations and event updates
- Provide pre-sale and promotional notifications
- Respond to inquiries and support requests
- Manage vendor and sponsor relationships
- Deliver event communications and reminders
- Improve our website and user experience
- Analyze attendance and engagement trends
- Comply with legal and financial requirements
We only use your information for legitimate business and event-related purposes.
Payment Processing
Ticket purchases and sponsorship payments may be processed through third-party payment providers such as:
- Eventbrite
- Square
- Stripe
- SweatPals
- Other approved payment processors
Fit Fest does not store full credit card numbers on our servers. Payment data is handled securely by the payment processor according to their privacy and security policies.
Email & Marketing Communications
If you opt in, we may send:
- Pre-sale ticket alerts
- Event announcements
- Schedule updates
- Sponsor highlights
- Special offers
- Future event notices
You may unsubscribe at any time using the unsubscribe link in emails or by contacting us directly.
We do not sell email lists.
Cookies & Analytics
Our website may use cookies and analytics tools to:
- Measure traffic
- Improve performance
- Understand visitor behavior
- Optimize marketing campaigns
These tools may include common analytics platforms and advertising pixels. You can disable cookies in your browser settings if desired.
Sharing of Information
We may share limited information with trusted partners when necessary to operate the event, including:
- Ticketing platforms
- Payment processors
- Email service providers
- Event technology vendors
- On-site registration systems
We only share what is necessary for operational purposes.
We do not sell personal information to third parties.
Event Photography & Media
Fit Fest is a public event. Photography and video recording may occur on site.
By attending, you acknowledge that:
- Photos and videos may include your likeness
- Media may be used for marketing and promotion
- Usage may appear online, in print, or in advertising
If you have concerns, you may contact us in advance.
Data Security
We use reasonable administrative and technical safeguards to protect your information. While no system is completely secure, we take appropriate steps to protect collected data from unauthorized access or misuse.
Children’s Privacy
Fit Fest may include family and youth activities. However, we do not knowingly collect personal information online from children under 13 without parental involvement.
Parents or guardians may contact us to request removal of a child’s information.
Third-Party Links
Our website may contain links to third-party platforms such as sponsors, vendors, or ticketing services. We are not responsible for the privacy practices of those sites. Users should review their policies separately.
Your Rights & Choices
You may request to:
- Update your information
- Correct inaccurate data
- Unsubscribe from communications
- Request deletion where applicable
Requests can be made through our contact page.
Policy Updates
We may update this Privacy Policy as the event grows or legal requirements change. The updated version will always be posted on this page with a revised effective date.
Contact Information
For privacy questions or requests, please contact:
Fit Fest Birmingham
info@bhamfitfest.com
